Downtown Dallas Complete Apartment Breakdown: The National Residences
Looking for luxury living in Downtown Dallas? The National Residences offers high-rise apartments with stunning city views, premium amenities, and direct access to the Thompson Hotel. Here’s what you need to know:
While the property shines with luxury features, residents report issues like elevator breakdowns, high amenity fees, and management challenges. If you’re considering upscale living, weigh the benefits against the drawbacks before making your decision.
The National Residences is housed in a 51-story tower in Downtown Dallas. Residential units span floors 22–48, offering stunning views of the city skyline. The penthouses, located on the top floors, boast the highest residential vantage points in Dallas. This sleek design blends modern luxury with breathtaking scenery.
Built in 1964, the building underwent a major renovation to suit contemporary urban lifestyles. The update introduced luxury residences paired with high-end amenities, turning it into a standout destination in the downtown area.
Situated at 1401 Elm Street in Downtown Dallas, The National Residences is ideally located in the city’s core. Its central position ensures convenient access to business hubs, entertainment spots, and essential services.
Residents can enjoy dining at the Thompson Hotel’s exclusive restaurants. The ATT Discovery District, located nearby, offers a variety of dining choices. Additionally, the ground floor retail spaces provide convenient options for coffee or meals. Outdoor spaces in the area also add to the overall experience.
Main Street Garden, located at 1902 Main St., features a large lawn, a toddler play area, a dog run, and fountains. Managed by Downtown Dallas, Inc., this park offers residents easy access to green spaces. Its location is further enhanced by excellent transit options just steps away.
The Akard Transit/Subway station is only 0.1 miles away, making it a quick one-minute walk. El Centro College is also close by, just 0.3 miles away, or about a six-minute walk. Being in downtown Dallas, this location makes walking, using transit, or driving incredibly convenient.
The National Residences offers a range of high-end amenities designed for comfort and convenience. Relax by the resort-style pool, complete with private cabanas, food and drink service, and a nearby pool bungalow featuring lounge seating, TVs, and a fully equipped kitchen.
Stay active with a modern fitness center and a serene yoga lawn, or unwind at the full-service spa, which includes treatment rooms, hot and cold plunge pools, and designated relaxation areas. For pet owners, there’s a concierge service, dog daycare, grooming facilities, and an indoor/outdoor dog park.
The Great Room serves as an elegant gathering area, featuring a private library, wine room with a bar, a cozy fireplace, comfortable lounge seating, a chef’s kitchen, and outdoor grilling stations. For entertainment, the 19th on Nine offers a golf simulator, HD TVs, card tables, shuffleboard, a pool table, and a lounge area.
Parking is made easy with valet service, garage spaces, reserved spots, and EV charging stations. Residents also enjoy exclusive perks through Thompson Hotel services, elevating the overall living experience.
Each apartment is designed with high-quality finishes and thoughtful details. Floor-to-ceiling windows provide stunning views of the Dallas skyline, while stainless steel KitchenAid appliances and quartz kitchen islands with under-counter lighting add a sleek touch to the kitchens. Custom cabinetry, hardwood flooring in common areas, spacious walk-in closets, full-sized Whirlpool washer/dryers, dimmable lighting, Solare roller shades, and custom-framed vanity mirrors enhance the living spaces.
Some units include additional features like wine refrigerators, glass-front cabinetry, built-in bars with glass shelving, soaking tubs, walk-in showers with benches, custom entry storage, drop counters, and pocket doors. These details create a luxurious and functional living environment, with various floor plans available to suit different needs.
The National Residences offers one-bedroom apartments ranging from 639 to 1,328 square feet, catering to a variety of needs.
One-bedroom layouts and pricing:
Looking for more space? Check out the two-bedroom options below.
Two-bedroom apartments at The National Residences are generously sized, spanning 1,242 to 1,878 square feet.
Two-bedroom layouts and pricing:
For those seeking an elevated living experience, explore the penthouses below.
The penthouses at The National Residences offer unmatched luxury and the best views in Downtown Dallas. These exclusive units range from 1,984 to 3,401 square feet.
| Penthouse Model | Square Footage | Starting Price |
|---|---|---|
| PH1 | 1,984 | $7,100 |
| PH2 | 2,479 | $15,520 |
| PH3 | 3,064 | $17,500 |
| PH4 | 3,087 | $13,015–$15,015 |
| PH5 | 3,401 | $21,150 |
The National Residences has received mixed reviews from its residents. While the building’s amenities and downtown location initially impress, day-to-day experiences reveal several operational hurdles. These insights paint a more complete picture of life in this luxury property.
On Apartments.com, the building holds an average rating of 4.5/5 from eight reviews.
| Benefits | Drawbacks |
|---|---|
| Prime downtown location | Frequent elevator breakdowns and slow service |
| High amenity fees ($115/month) | |
| Poor management responsiveness | |
| Billing disputes tied to shared ownership with Thompson Hotel |
The shared ownership with Thompson Hotel has caused billing issues for residents. Sabrina, a resident, shared her frustration:
"Do NOT put your card on file as a resident. I have had multiple false charges…The National Residences can not assist due to it being with Thompson Hotel amenity side so I can only blame the Thompson Hotel. The multiple emails, SLOW responses, and no call backs from Thompson Hotel desk/manager is ridiculous."
In December 2023, residents reported several maintenance problems, including a broken golf simulator, a theater room that wasn’t working, and grills that were out of service.
Infrastructure issues have also disrupted daily life. In December 2021, an elevator malfunction left a resident and their elderly grandparents trapped for 45 minutes, requiring emergency services to intervene. Other reviews highlighted air conditioning failures during the summer, forcing some residents to stay in hotels temporarily.
Living at The National Residences comes with several extra expenses, such as:
For those considering upscale downtown living, The National Residences offers luxury amenities and a prime location. However, recurring operational issues and management challenges have significantly affected the resident experience throughout 2023 and early 2024.
The National Residences is impressive, but there are other downtown properties offering their own spin on luxury living.
The Merc combines historic architecture with modern comforts, all within the Mercantile Place development.
Highlights:
One-bedroom units start at $1,279. Residents enjoy amenities like a fully equipped fitness center, a private screening room, a club room with billiards, conference spaces, and a catering kitchen.
The Drakestone offers a unique mix of art and urban living, perfect for those who value creativity and style.
Features:
This property caters to individuals who appreciate artistic environments and tailored urban conveniences.
While specific details are sparse, The Statler Residences is still a standout option for upscale city living.
Each of these properties offers a different vibe, making it easier to find a place that feels just right. Taco Street Locating can guide you to the perfect match for your lifestyle.
Ready to make The National Residences your home? Let Taco Street Locating help you find the perfect downtown Dallas apartment. Our team is here to make the process easy and stress-free by offering personalized consultations, customized research, and seamless tour coordination – all tailored to your needs, whether you’re after stunning downtown views, specific floor plans, or must-have amenities.
Here’s how it works:
Get started today by visiting tacostreetlocating.com or reaching out to us directly.
Don’t forget to mention Taco Street Locating as your referral when applying – this helps us keep offering free apartment locating services to future residents like you!
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